ISO 9001 implementation
Full build from gap analysis to certification, or stepping into a stalled project and finishing it.

A certified quality management system, built by someone who has had to work inside one. I take firms from no system at all to a successful ISO 9001 certification audit — and keep the system running afterwards through scheduled internal audits.
Two things go wrong with ISO 9001. Either a consultant hands over a manual nobody recognises and the system dies within a year, or the firm writes its own and discovers at Stage 2 that the evidence was never being kept. Both are avoidable, and both are avoided the same way: build the system around how the business already works.
This is a sequence, and each stage depends on the one before it. Typical elapsed time is three to six months, driven mostly by how quickly evidence accumulates.
A structured review of what you already do against each clause of ISO 9001:2015. You get a written gap register — what exists, what exists but is not evidenced, and what genuinely has to be built. Often less than expected.
Defining the scope of certification, the interested parties, and the risks and opportunities the standard expects you to have thought about. This is the clause most self-built systems fail on.
Quality policy, objectives, process maps and the procedures and records the standard actually requires — written in your terms, using your existing forms wherever they will stand up.
Rolling the system out, briefing the people who have to live with it, and running it long enough to generate the record trail an auditor will sample. No certification body will certify a system with no history.
A full internal audit programme against every clause, corrective actions closed out, and a management review minuted — the three things a Stage 1 auditor checks first.
Preparation for Stage 1 and Stage 2, attendance on audit days, and handling of any findings through to closure.
Full build from gap analysis to certification, or stepping into a stalled project and finishing it.
Your annual internal audit programme run independently — the clause most firms quietly skip until the surveillance visit.
A dry run before the certification body arrives, or before a client's own supply-chain audit.
One documented system covering both, so procedures, audits and management review happen once rather than twice.
Getting the quality and safety evidence in order for main contractor pre-qualification and framework applications.
Risk assessments, CDM duties, site audits and accident investigation, backed by NEBOSH, SMSTS and twenty years of site management.
Metalwork, facades, M&E and fit-out firms that need ISO 9001 to get onto a main contractor's tender list — and need it without a full-time quality manager.
Smaller businesses where certification has turned up as a commercial condition. The standard is sector-neutral; the work is proportionate to your size.
Organisations with a certified system already who want the internal audit programme run by an independent lead auditor rather than by the people being audited.
Twenty years in construction — financial analysis, project management, then a decade running architectural metalwork packages on Heathrow T2A, the Francis Crick Institute, Westfield London, Battersea Phase 4, Kidbrooke Village, Hornsey and Hammersmith town halls and Tower 42. Every one of those packages was delivered inside somebody's quality system, and audited against it.
That is the perspective I bring to an audit: I know which controls hold up under programme pressure and which ones get quietly abandoned in week three.
Both are happy to be contacted. Details supplied on request.
Tell me where you are — nothing in place, a half-built system, a failed audit, or a certificate you are struggling to maintain. The first conversation costs nothing and usually shortens the job.